Terms & Conditions


Effective Date: 10 April 2025

Business Name: DYF Parents (online teaching arm of Dream Your Future Families CIC)

Business Address: 82a James Carter Road, Mildenhall, Suffolk, IP28 7DE

Company Number: 11882255

Contact Email: [email protected]

These Terms & Conditions apply to your purchase and use of the digital micro-course Soften, Soothe, Connect, provided by DYF Parents (a trading arm of Dream Your Future Families CIC, Company Number: 11882255), located at 82a James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom.

By accessing or purchasing this course, you agree to the following terms:

1. Course Overview


Soften, Soothe, Connect is a mini-course designed for mums who feel torn, guilty, or not enough. It includes 5 pre-recorded video lessons that can be accessed at any time after purchase.

2. Payment Terms

The course is offered on a sliding scale. All payment levels provide the same access:

£9 – Getting started, £17 – True value, £27 – Supporter rate


All payments are processed securely at the time of purchase. You must ensure your payment details are accurate and up to date.

3. Access & Delivery

Upon successful payment, you will receive immediate access to the full course content via our online platform. You will need internet access and a compatible browser to view the materials.


4. Refunds & Cancellations


As this is a digital product with instant access, no refunds are offered under any circumstances. Please ensure you are committed before purchasing.

5. Disclaimer

This course is provided for informational and educational purposes only. While I am a qualified psychotherapeutic counsellor, Soften, Soothe, Connect is not a substitute for therapy and is not intended for deep therapeutic work.

There are no guarantees of specific outcomes or results. Every family’s situation is unique, and success depends on your engagement and application of the material.

6. Intellectual Property

All Program content, including videos, worksheets, slides, and other materials, is protected by copyright. You are granted a personal, non-transferable license to use these materials for your own learning. You may not share, reproduce, distribute, or sell any part of the content without written permission.

7. Technical Requirements

You are responsible for ensuring you have:

A reliable internet connection

A web browser compatible with our course platform

The ability to create and access a user account

8. Personal Data & Privacy

We collect personal data in order to provide access to the course and communicate with you. Your data is handled in compliance with UK GDPR regulations.

You can view our full privacy policy here:

https://courses.dyfparents.com/privacy-policy

Dream Your Future Families CIC is registered with the Information Commissioner’s Office as a GDPR-compliant organisation.

9. Email Communication & Newsletter


By purchasing this course, you agree to receive occasional supportive emails from me, including

weekly newsletters with reflections, parenting tools, and gentle reminders to look after yourself on this journey.

Only kindness, encouragement, and practical help—no spam, ever. You can unsubscribe at any time using the link in the emails.


10. Contact


If you have any questions or concerns, you can contact us at:


📧 [email protected]

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled under UK jurisdiction.